Cancellation policy

BALLER X Membership Cancellation Policy

Monthly Membership

The BALLER X Training Membership is a recurring subscription charged at £9.99 per month until cancelled. It includes training access only. No physical box is included and no delivery charge applies.

When you purchase a monthly membership, you authorise us to charge £9.99 to the payment method provided each month until the membership is cancelled.

The optional BALLER X Starter Box costs £39.99 plus £4.99 UK Standard delivery (£44.98 total), paid once, and includes 30 days of training access from purchase. No subscription starts automatically. After 30 days you can choose to join the £9.99 monthly training membership.

Cancelling your membership

You can cancel your BALLER X monthly membership at any time before your next renewal. Access continues until the end of the paid period.

You can manage or cancel your subscription using the subscription management link provided with your order or account where available. If you need help cancelling, contact us at james.henry@ballerx.co.uk.

Once cancelled, you will not be charged for future renewal periods. Cancellation does not normally refund a membership payment that has already been correctly processed, subject to your statutory consumer rights and any applicable cancellation rights.

Returns and refunds

Cancelling a subscription and returning a physical product are separate matters.

Please see our Return and Refund Policy for information about returns, refunds and your statutory cancellation rights.

Changes to your membership

If you need help with your BALLER X membership or payment details, contact us at james.henry@ballerx.co.uk.

Nothing in this policy affects your statutory consumer rights.